jp789 Platform Privacy Notice

This page describes what we collect when you use jp789 and how we keep that data protected. Our privacy practice centres on transparency: we tell you exactly what information we gather, why we need it, who can access it, and how long we store it. We do not sell your data to marketers, and we do not share it outside our operational team without your explicit consent or legal obligation.

When you register on jp789, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), or play our slot games and live-dealer tables, we collect personal and transaction data. We use this data to verify your identity, process payments, comply with law, and prevent fraud. Your data is encrypted in transit and at rest, and access is restricted to authorised jp789 personnel.

We also gather usage data—which games you play, how long you stay in a session, your browser type, your IP address—to improve our service and detect abuse. This section explains each category of data, our processors, your rights, and how to contact us with privacy questions.

What we collect on jp789

We collect data in several categories. Personal identification: When you register, we capture your email address, full name, date of birth, phone number, and unique identifier (username or account ID). Identity verification: Before you can fund your account, we ask for a government-issued ID (KTP, passport, or driver's license) and proof of address (utility bill or bank statement dated within 90 days). We photograph and store these documents. Financial information: When you deposit or withdraw, we record your chosen payment method, amount, timestamp, and transaction status. We do not store full bank account numbers or card details; our payment processor (a PCI-compliant third party) handles that encryption.

Activity and usage data: We log every game you launch, every bet you place, your session duration, device type, browser version, and IP address. We also record which markets you view (Liga 1, Piala AFF, Champions League, Mobile Legends, Free Fire, PUBG Mobile) and any support tickets you open. Communication data: If you contact our support team via email or in-app chat, we keep your messages, our replies, and any attachments. Cookie and tracking data: We use session cookies to keep you logged in and analytics cookies to measure page views and feature usage. Third-party analytics services (e.g., Google Analytics) also place cookies on your device; see our Cookie Notice below.

We collect only what is necessary for account verification, payment processing, fraud prevention, and service improvement. We do not buy or sell personal data.

How we use your data on jp789

We use your data for the following purposes: Account administration: Creating your account, verifying your identity (KYC), storing your preferences, and allowing you to log in and manage your balance. Payment processing: Recording deposits and withdrawals, reconciling transactions with payment providers, and detecting chargebacks or fraud. Compliance and law enforcement: We are required by anti-money-laundering (AML) and know-your-customer (KYC) regulations to verify identities and report suspicious transactions to relevant authorities. We retain transaction records for a minimum of seven years.

Fraud and abuse prevention: We analyse login patterns, transaction anomalies, and device fingerprints to detect account takeovers, collusion, and money laundering. If we suspect a violation, we may freeze your account and require additional verification. Service improvement: We analyse usage data to identify bugs, improve game performance, and develop new features. We may also use anonymised data in aggregate (e.g., "non-specific info of players prefer slot games over live tables") for internal reporting and product roadmaps.

Communication: We email you account alerts (deposit confirmations, withdrawal requests, security warnings), support responses, and service announcements. You can disable marketing emails but cannot opt out of transactional or security emails. Legal obligations: We disclose data to law enforcement, regulatory bodies, or courts when required by legal process or when we reasonably believe disclosure is necessary to prevent harm.

Our jp789 data storage and third-party processors

We store data on servers located in multiple jurisdictions, including outside Indonesia. Your data may be processed in Singapore, Hong Kong, or other regions depending on our infrastructure. We use standard encryption (TLS for transit, AES-256 for storage) and access controls (role-based permissions, audit logs) to protect your information. Our servers are monitored 24/7 for unauthorised access or intrusions.

We share data with third-party processors only as necessary: Payment processors: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet receive transaction details to process your deposit or withdrawal requests. Identity verification services: We may use a third-party KYC provider to verify your government ID and address; they receive a copy of your documents and personal details. Analytics and marketing tools: Google Analytics, Mixpanel, and similar platforms receive anonymised usage data (page views, feature clicks, game selections) but not personal identifiers.

Data retention

We keep personal data for as long as your account is active. After closure, we retain account and transaction records for seven years for regulatory compliance, then delete them unless legal holds apply.

International transfer

Your data may be transferred to or processed in jurisdictions with different privacy laws. By using jp789, you consent to such transfers.

Security incident

If we detect unauthorised access or a data breach, we notify affected users and relevant authorities within 72 hours as required by law.

Your rights and our commitments on jp789

You have the right to access, correct, and request deletion of your personal data, subject to regulatory holds. If you believe your data is inaccurate, contact our support team with details and a correction. We will verify and update your account within five business days. If you wish to close your account and request deletion of personal data, we will process your request, though we must retain transaction records for seven years per AML law.

You also have the right to data portability: we can export your account history and transaction data in a common format (CSV or JSON) upon request. We will send you the export within 10 business days. You may object to certain processing (e.g., analytics) by disabling cookies in your browser, though this may affect site functionality.

We commit to handling your data securely, transparently, and legally. If you believe we have mishandled your data or violated your privacy rights, you may lodge a complaint with us or with Indonesia's Personal Data Protection Authority (LPDP). Contact our privacy team at the address below.

Cookies and tracking on jp789

We use cookies to maintain your logged-in session, remember your preferences, and measure site performance. Session cookies are deleted when you close your browser. Persistent cookies remain for up to one year and allow us to recognise you on return visits. We do not use cookies to track you across unrelated websites; tracking is limited to jp789 pages.

Third-party analytics providers (Google Analytics, Mixpanel) place cookies to collect aggregated usage data. These tools do not identify you personally; they track behaviour in aggregate (e.g., "page load time", "feature clicks"). You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You can also disable all cookies in your browser settings, though this may prevent jp789 from functioning correctly.

Contact us about privacy on jp789

If you have privacy questions, requests to access or delete your data, or concerns about our handling of your information, contact our Data Protection Officer. We respond to privacy requests within 10 business days, and complex requests within 30 days. You can reach us via email or in-app chat Monday–Friday, 09:00–18:00 Jakarta time in English and Indonesian.

We may update this privacy notice periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by email. Continued use of jp789 after an update means you accept the revised privacy policy. This policy was last updated on the date shown at the top of this page.